Data Protection

DATA PROTECTION Data protection declaration Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations. "Personal data" is all information that relates to an identified or identifiable natural person. Server log files You can visit our website without giving any personal information. Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Para. 1 lit. f DSVGO out of our predominant legitimate interest in guaranteeing the trouble-free operation of our website and improving our offer.

Contact Responsible person Contact us if you wish. The contact details of the person responsible for data processing can be found in our legal notice/imprint or contact information. Initiative contact by the customer by e-mail If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have made available. The data processing serves to process and answer your contact request. If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b DSVGO. If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f DSVGO out of our predominant legitimate interest in processing and answering your request. In this case you have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) (f) DSVGO. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use. Collection and processing when using the contact form When you use the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have made available. The data processing serves the purpose of establishing contact. If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b DSVGO. If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f DSVGO out of our predominant legitimate interest in processing and answering your request. In this case you have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) (f) DSVGO. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use. Customer Account - Orders Customer account When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a DSVGO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted. Collection, processing and transfer of personal data for orders When you place an order, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Paragraph 1 lit. b DSGVO and is necessary for the conclusion of the contract. Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum. Reviews and Advertising Use of the e-mail address for sending newsletters We use your e-mail address, regardless of the contract processing, exclusively for our own advertising purposes for sending the newsletter, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 Para. 1 lit. a DSVGO with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. Your data will be passed on to a service provider for e-mail marketing as part of order processing. Your data will not be passed on to other third parties. Use of the e-mail address for sending direct advertising We use your e-mail address, which we received in connection with the sale of a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, if you have not objected. The provision of the e-mail address is required for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit.f DSVGO out of our predominant legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. You will find the contact details for exercising your objection in the imprint. You can also use the link provided in the promotional e-mail. For this there are no costs other than the transmission costs according to the basic tariffs. Commodities - Enterprise Resource Planning Use of an external Enterprise Resource Planning system (ERP system) We use a ERP system for contract processing as part of order processing. For this purpose, your personal data collected as part of the order will be transmitted to tricoma AG, Am Mühlbach 1, 97475 Zeil am Main. Payment service provider Use of PayPal All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

Cookies are saved on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and individually decide whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them): Chrome: https://support.google.com/accounts/answer/61416?hl=de Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internetexplorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-datasfri11471/mac

Technically necessary cookies Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and safer. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after changing pages. The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act (TMG). Your personal data is processed on the basis of Article 6 (1) (f) DSVGO out of our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. For reasons that arise from your particular situation, you have the right to object to this processing of your personal data at any time.

Analysis Use of Google Analytics We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the one responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws. The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. Among other things, the following information can be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website via which you can find our website), location data, purchase activity. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics uses technologies such as cookies, web memory in the browser and tracking pixels, which enable your use of the website to be analyzed. The information generated about your use of this website is usually transmitted to and stored by Google on servers in the United States. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks. Both Google and US government agencies have access to your data. Your data can be linked by Google with other data such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act (TMG). The processing of your personal data takes place on the basis of Art. 6 Paragraph 1 lit. f DSVGO out of our predominant legitimate interest in the needs-based and targeted design of the website. For reasons that arise from your particular situation, you have the right to object to this processing of your personal data at any time. You can prevent Google from collecting the data generated by Google Analytics and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must carry out the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, inquiries will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics. You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de. Rights of affected persons and storage duration Duration of storage After the contract has been fully processed, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial retention periods, and then deleted after the period has expired, unless you have consented to further processing and use. Rights of the affected person If the legal requirements are met, you have the following rights according to Art. 15 to 20 DSVGO: Right to information, to correction, to deletion, to restriction of processing, to data portability. In addition, according to Art. 21 Paragraph 1 DSVGO, you have the right to object to processing based on Art. 6 Paragraph 1 f DSVGO, as well as against processing for the purpose of direct advertising. Right of appeal to the supervisory authority According to Art. 77 DSVGO, you have the right to complain to the supervisory authority if you are of the opinion that your personal data is not being processed lawfully. Right to object If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 (1) (f) DSVGO, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation. After the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If the personal data processing takes place for the purpose of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for the purpose of direct advertising. last update: 27.10.2020